Markstone Farm – Terms and Conditions

Terms & Conditions

• Rates are per room per night on two people sharing.
• Rates include breakfast.
• There is a minimum stay duration of two consecutive nights.
• This is a non-smoking and no vaping establishment.
• Only persons over 18 years of age are accepted.

Bookings

Payment by BACS transfer, cash, or card reader on arrival.

We require a non refundable deposit of 50% when you book – that is 50% of the total booking price. The remainder of the total booking price will be due on arrival.

If no deposit is received within 24 hours of your booking request we reserve the right to re-let the room without further notice.

Cancellations

We appreciate the need to change plans and our cancellation policy is aimed at assisting this where possible.

If you should cancel your booking more than 7 days prior to the date of arrival, we will seek to assist you in finding alternative dates for your stay with us and if successful we will transfer the existing paid deposit to cover this alternative booking. If no alternative dates can be found, the deposit will be refunded.

For cancellations made less than 7 days from date of arrival, or in the event of your non arrival, we reserve the right to charge you at the full booking charge of the stay.

Should you reduce your number of nights’ stay after your arrival, the full amount may still be charged for each night originally booked.

We would suggest that you take out insurance to cover the above eventualities.

We reserve the right to cancel a booking without liability on our part in the event of the following:

  • Circumstances beyond our control in which unlikely event we would inform you immediately and assist you in seeking alternative accommodation.
  • If you cause unreasonable disruption or other misbehaviour likely to affect the other guests or us.
  • You fail to arrive on the date booked.

Rates

Our standard rate for one night’s accommodation with breakfast is £85 with a minimum stay of two consecutive nights. We reserve the right to change that rate at our discretion before any booking is made.

Damage

We reserve the right to charge the cost of any damage caused by you, or other cost we incur due to your stay.

Car parking

We have ample free car parking on site. Please note that cars are parked entirely at owner’s risk.

Check in and out

You can check in from 4 pm on the day of arrival. Earlier check in may be available upon request or you may be able to drop off luggage pending your room being available. Please inform us in advance if you intend to arrive later than 6 pm.

Check out – please check out and settle charges by 10:30 am on your day of departure.

Please email or text or call us in advance on 07803 505650 to let us know your estimated arrival time. Please keep us posted if this estimate should change

Accessibility

The bedrooms are on the first floor and accessed by 13 steps – this configuration may provide additional challenges to persons who have impaired mobility.

The farm is Not Accessible at all to persons with impaired mobility.

The dining room is on the ground floor and is accessible.

Dietary needs

Please inform us at least 48 hours in advance if you have any specific dietary requirements.

Non smoking

Markstone Farm is a non smoking and non vaping environment. Failure to adhere to this may result in charges being made to cover cleaning costs.

Children

We do not accept persons under 18 years of age.

Pets

We are sorry but we are unable to accept guests’ pets to stay, which includes Assistance dogs. We are ‘Red Tractor’ Farm Assured and must adhere to strict Biosecurity requirements. Our own dogs are included within the Assurance assessments.

Please note, if you have pet allergies, we have a 2 resident dogs and the farm has livestock in the form of sheep, cattle, and hens.

If you are pregnant, or think you may be pregnant, we would advise postponing your stay with us until after your delivery.

Accepting terms and conditions

By reserving a room and paying a deposit you agree to our terms and conditions.